{"id":14782,"date":"2021-09-13T08:36:53","date_gmt":"2021-09-13T08:36:53","guid":{"rendered":"https:\/\/groupeloret.net\/poste_vacant\/soremar-recherche-son-responsable-apres-ventes-h-f\/"},"modified":"2026-01-14T02:46:04","modified_gmt":"2026-01-14T02:46:04","slug":"soremar-recherche-son-responsable-apres-ventes-h-f","status":"publish","type":"poste_vacant","link":"https:\/\/groupeloret.net\/en\/poste_vacant\/soremar-recherche-son-responsable-apres-ventes-h-f\/","title":{"rendered":"SOREMAR recherche son Responsable Apr\u00e8s-Ventes H\/F"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14782\" class=\"elementor elementor-14782 elementor-12841\" data-elementor-post-type=\"poste_vacant\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8db36b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8db36b2\" data-element_type=\"section\" 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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5ae5f1 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"b5ae5f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" 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menu-item-type-post_type menu-item-object-page menu-item-15450\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/\" class=\"elementor-item\" tabindex=\"-1\">All<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14839\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/carrieres-guadeloupe\/\" class=\"elementor-item\" tabindex=\"-1\">Guadeloupe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14840\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/carrieres-guyane\/\" class=\"elementor-item\" tabindex=\"-1\">Guyane<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14841\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/carrieres-martinique\/\" class=\"elementor-item\" tabindex=\"-1\">Martinique<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14842\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/carrieres-reunion\/\" class=\"elementor-item\" tabindex=\"-1\">R\u00e9union<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14844\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/carrieres-st-martin\/\" class=\"elementor-item\" tabindex=\"-1\">St-Martin<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14843\"><a href=\"https:\/\/groupeloret.net\/en\/carrieres\/carrieres-st-barth\/\" class=\"elementor-item\" tabindex=\"-1\">St-Barth<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-326d54a\" data-id=\"326d54a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89ce6f2 elementor-widget elementor-widget-heading\" data-id=\"89ce6f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">St. Martin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d7bd14 elementor-widget elementor-widget-image\" data-id=\"8d7bd14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/groupeloret.net\/wp-content\/uploads\/elementor\/thumbs\/logo-soremar-v2-rgdd2mh402cyoew7i3eskouwzo6o7hosciaxigvly4.png?w=1200&#038;ssl=1\" title=\"logo-soremar-v2\" alt=\"logo-soremar-v2\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cba686 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"7cba686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1301\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1301\" aria-expanded=\"false\">La description<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1302\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1302\" aria-expanded=\"false\">Je postule<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1301\" aria-expanded=\"false\">La description<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1301\" tabindex=\"0\" hidden=\"false\"><p>Soci\u00e9t\u00e9 du Groupe LORET, Groupe ultramarin et carib\u00e9en, sp\u00e9cialis\u00e9 et leader dans les activit\u00e9s de distribution de v\u00e9hicules neufs et d\u2019occasion, de location courte et longue dur\u00e9e, de vente de v\u00e9hicules utilitaires et industriels et de pi\u00e8ces de rechange, SOREMAR est num\u00e9ro 2 de la vente de v\u00e9hicules neufs sur Saint-Martin avec la marque KIA avec 20% de PdM.<\/p><h3>Le Poste<\/h3><p>Directement rattach\u00e9 au Directeur de la concession, vous prenez en charge la gestion, l&#8217;organisation et la coordination du service apr\u00e8s-vente dans un objectif d&#8217;am\u00e9lioration de la qualit\u00e9 du service et de la satisfaction totale des clients.<br \/>Vous g\u00e9rez tous les aspects de l&#8217;apr\u00e8s-vente : ateliers, r\u00e9ceptions, activit\u00e9s pi\u00e8ces de rechange.<br \/>Pour r\u00e9ussir pleinement votre mission, vous vous attachez \u00e0 :<\/p><ul><li>Animer et encadrer une \u00e9quipe de 10 collaborateurs compos\u00e9e de cadres, agents de ma\u00eetrise et employ\u00e9s<\/li><li>Organiser le service : d\u00e9finir et fixer les objectifs, leurs conditions de r\u00e9ussite, contr\u00f4ler leur atteinte<\/li><li>Assurer le bon fonctionnement des ateliers et magasins : budget, factures, plannings, r\u00e9partition des charges de travail, commandes, livraisons, facturation&#8230;<\/li><li>G\u00e9rer les relations client\u00e8les, les garanties constructeurs, l&#8217;entretien et la maintenance<\/li><li>Garantir la rentabilit\u00e9 de l&#8217;activit\u00e9 Apr\u00e8s-Vente et le respect des standards de qualit\u00e9 d\u00e9finis par les constructeurs<\/li><li>Assurer le d\u00e9veloppement des relations commerciales : mesure de la satisfaction clients, veille concurrentielle, propositions d&#8217;actions commerciales &#8230;<\/li><li>Assurer un reporting r\u00e9gulier et exhaustif aupr\u00e8s de votre direction et de la holding du groupe<\/li><\/ul><h3>Le Profil<\/h3><p>De formation Bac+2 minimum, vous justifiez d&#8217;une expertise technique acquise dans le domaine (m\u00e9canique, maintenance automobile) et b\u00e9n\u00e9ficiez d&#8217;une exp\u00e9rience d&#8217;au moins 5 ans sur un poste similaire.<\/p><p>A la fois Commercial et meneur d&#8217;hommes, vous \u00eates soucieux de la satisfaction client, capable de mobiliser vos \u00e9quipes sur cette ambition et \u00eates garant de la qualit\u00e9 et des r\u00e9sultats du service Apr\u00e8s-Vente.<br \/>Vous avez d\u00e9montr\u00e9 des capacit\u00e9s manag\u00e9riales, de rigueur, d&#8217;organisation et vous savez rassurer les clients exigeants et g\u00e9rer des situations d\u00e9licates lorsqu&#8217;elles se pr\u00e9sentent.<br \/>La ma\u00eetrise de l&#8217;anglais ou de l\u2019espagnol technique et des outils bureautiques (Office) est indispensable.<br \/>La connaissance d\u2019E CARS et de M\u00e9caplanning est un plus.<br \/>Vous savez relever les d\u00e9fis organisationnels, techniques et commerciaux et vous souhaitez int\u00e9grer un groupe en fort d\u00e9veloppement. Rejoignez-nous !<\/p><p>Statut et avantages :<\/p><ul><li>CDI<\/li><li>Statut Cadre au forfait<\/li><li>R\u00e9mun\u00e9ration : Selon profil<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1302\" aria-expanded=\"false\">Je postule<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1302\" tabindex=\"0\" hidden=\"hidden\"><p><style id=\"wpforms-css-vars-17761\">\n\t\t\t\t#wpforms-17761 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-17761\"><form id=\"wpforms-form-17761\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"17761\" method=\"post\" enctype=\"multipart\/form-data\" 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